For Paranjothi Wellness Platform (Web/APP)
Last updated:
10 April 2026
1. Introduction
Welcome to Paranjothi Wellness, operated by Paranjothi Holistic Wellness (Jayaprakash Palanysamy) (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable EU data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application, website, or related services (“Platform”).
2. Data Controller
Paranjothi Holistic Wellness
Jayaprakash Palanysamy
Email: info@paranjothiwellness.com
3. Personal Data We Collect
Account Data:
First name
Last name
Email address
Password (encrypted)
Telephone number
Country (timezone)
Booking Data:
Selected services
Appointment time
Instructor
Payment status
Optional Data:
feedback messages
profile photo (stored locally on device)
preferences (settings)
4. Purpose of Data Processing
create and manage user accounts
provide booking functionality
deliver live sessions via Jitsi or Zoom
send appointment reminders
customer support
service improvement
legal compliance (GDPR)
5. Legal Basis for Processing (GDPR Art.6)
performance of contract
user consent
legitimate interest
legal obligations
6. Third Party Services
Firebase Authentication – login system
Firestore Database – secure data storage
Jitsi / Zoom – video sessions
WordPress / Amelia API – booking system
Noupe – AI chatbot
7. Data Sharing
We do not sell personal data.
Data may be shared only when necessary to:
provide services
operate booking functionality
comply with legal obligations
protect legal rights
8. International Data Transfers
Some providers may process data outside EU.
Appropriate safeguards are used to ensure GDPR compliance.
9. App Permissions
Internet – required for app functionality
Camera – optional for video sessions
Microphone – optional for communication
Notifications – reminders
10. Data Storage and Security
encrypted storage
secure servers in EU where possible
restricted access
GDPR compliant handling
no selling of personal data
11. Data Retention
We store user data only as long as necessary to provide services or comply with legal obligations.
12. User Rights (GDPR)
Users may:
request access
request correction
request deletion
withdraw consent
request copy of data
Requests:
info@paranjothiwellness.com
13. Account Deletion
Users may request deletion of their account via:
info@paranjothiwellness.com
Data will be deleted unless retention required by law.
14. Children’s Privacy
Not intended for children under 16 without parental consent.
15. Changes to Policy
Policy may be updated periodically.
Latest version will be published on platform or website.
16. Contact
Paranjothi Holistic Wellness
Jayaprakash Palanysamy
info@paranjothiwellness.com